If you are not satisfied with your online purchase, please follow our guidelines for exchanges:
For domestic orders, please follow the instructions below:
1. Please email: info@tayloralexandria.com
**we are working on building a more efficient return system within our site. email us in the meantime.
We recommend insuring your shipment. We are not responsible for lost or damaged packages. Be sure to package exchanges in their original packaging. Items damaged from improper packaging will not be accepted. Once your package has been received, your store credit will be processed within 10 business days.
*Online orders may be returned for store credit only. We are unable to offer refunds. All orders placed using a promotional code are FINAL SALE. The merchandise must be in its original condition with the original packaging. Items that have been worn are not eligible for exchange. Shipping and handling charges are non-refundable. The customer is responsible for return shipping costs. If your returned item does not meet the above requirements, your merchandise will be shipped back to you at your expense.